Privacy Policy

Effective as of November 3, 2016

Charleston Laboratories, Inc. (“Charleston”) respects your privacy. This privacy policy (the “Privacy Policy”) explains the privacy practices for this website (the “site”). Please read this Privacy Policy carefully before using this site. Your use of this site is subject to the Terms and Conditions and this Privacy Policy. This Privacy Policy will notify you of the following:

  1. What personally identifiable information is collected from you through this site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

This Privacy Policy applies solely to information collected by this site. Although this site may contain links to third-party websites, such third-party websites are not owned or controlled by Charleston. Charleston is not responsible for how the owners of such third-party websites operate or treat your personal information. We, therefore, recommend that you read the privacy policies and terms associated with such third-party sites carefully.

Information Collection, Use, and Sharing

Charleston is the sole owner of the information collected on this site. Charleston only has access to and can collect information that you voluntarily give Charleston via email or other direct contact from you. We will not sell or rent this information to anyone.

In addition, Charleston may gather information about you automatically through your use of this site, e.g., your IP address and how you navigate this site. See also the Section below on Information Automatically Collected.

Charleston will use your information to respond to you regarding the reason you contacted Charleston. Charleston does not rent or sell the personal information that you submit to Charleston to unrelated third parties. Charleston will not share your information with any third party outside of its organization, other than as necessary to fulfill your request. Charleston may also use your personal information for market research purposes. From time to time, Charleston may use or augment the personal information it has about you with information obtained from third parties. Furthermore, Charleston reserves the right to disclose your personal information in order to respond to and comply with authorized information requests from government authorities or when otherwise required by law.

Unless you ask Charleston not to, it may contact you via email in the future to tell you about press releases or changes to this Privacy Policy.

Public Forums

Please note that any information that is disclosed in public forums, message boards and/or news groups becomes public information. Please exercise caution in disclosing identifying information in such areas.

Information Automatically Collected

Certain types of information may be collected by Charleston whenever you interact with Charleston on this site. Some techniques used for this purpose may include maintenance of web server logs and placement of cookies and web beacons. Usage of a cookie, web beacons, and other tracking technologies is in no way linked to any personally identifiable information on this site; however, if you voluntarily submit personal information, such as by registering or sending e-mails, then information about your use of this site can be linked to identifying information.


A “cookie” is a piece of data stored on a site visitor’s hard drive to help Charleston improve your access to our site and identify repeat visitors to our site. For instance, when Charleston uses a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on this site. Cookies can also enable Charleston to track and target the interests of its users to enhance the experience on this site. Most web browsers are set up to accept cookies, although you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Note, however, that some portions of our sites may not work properly if you refuse cookies.

Web Beacons

On certain web pages or e-mails, Charleston may utilize a common internet technology called a “web beacon” (sometimes referred to as an “action tag” or “clear GIF technology”). Web beacons help analyze a websites’ effectiveness by measuring certain things like the number of visitors to a site or how many visitors clicked on certain parts of a site.

“Do Not Track” Signals

Currently, Charleston does not respond to signals or mechanisms that may be used by certain web browsers or other programs to signal preferences to Charleston about how or whether Charleston or third parties may collect personal information about your online activities.

Your Access to and Control Over Information

You may opt out of any future contacts from Charleston at any time. You can do the following at any time by contacting us via the email address or phone number given on this site:

  • See what data Charleston has about you, if any.
  • Change/correct any data Charleston has about you.
  • Have Charleston delete any data it has about you.
  • Express any concern you have about Charleston’s use of your data.


Charleston takes precautions to protect your information. When you submit sensitive information via this site, your information is protected both online and offline. Charleston uses technical and procedural measures in an attempt to safeguard your personal information from unauthorized access or use. Charleston also protects your information offline. Only employees/agents who need the information to perform a specific job are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. However, NO such measure is or can be 100% effective, thus Charleston does not guarantee that your personal information will be secure from theft, loss, and/or unauthorized access or use, and Charleston makes no representation as to the reasonableness, effectiveness, or appropriateness of the measures used to safeguard such information.

Use By Children

The site is neither directed at, intended for, nor designed for use by children (i.e., anyone under 13 years old). Charleston does not knowingly collect personal information from children. Please contact Charleston if you are a parent and become aware that your child has provided us with personal information, and Charleston will work with you to address such issue.


This site contains links to other sites. Please be aware that Charleston is not responsible for the content or privacy practices of such other sites. Charleston encourages the users of this site to be aware when they leave this site and to read the privacy statements of any other site that collects personal information.


Our Privacy Policy may change from time to time and all updates will be posted on this page. You should review this Privacy Policy each time you access the site. Please note the “Effective as of date” at the beginning of this Privacy Policy.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone or email.